Nikau's quality system is a component of the company’s overall management system and is ISO 9001:2015 Quality Management System, ISO 45001:2018 Occupational Health & Safety Management System and our ISO 14001:2015 Environmental Management System – all independently certified by Telarc Certifications. It includes all elements of the groups’ operations from Senior Management level to the daily basics of site operations.
All personnel are trained in operational aspects of the Quality component of the management system, as part of their induction and continuing training. The corrective action reporting system allows employees to raise Corrective Action Requests to provide suggested changes to management. Through consultation and communication, suggestions from employees for improvement in process and methodology, are reviewed and if found to improve operations, implemented.